At WMT, we adhere to the simplicity of solid customer service. Our passion is to develop state of the art products for upland game bird restoration. Quite simply, we feel confident about our process and the quality of our products. Because of this, we make every effort to build a lasting relationship with you, our customer, that extends way beyond the sale. If the product you purchased from us does not perform to design specifications, we simply ask for the opportunity to make it right. If you are still not satisfied, we will be happy to make adjustments according to our Limited Warranty.
With prior authorization, products may be returned within 30 days from date of receipt with the following stipulations:
The product MUST be unused, undamaged, in perfect operating condition, and in the original or equivalent shipping box. Return freight will be paid by the CUSTOMER and will remain the customer’s responsibility until the product arrives at the manufacturing facility. The package must be labeled on the exterior of the shipping carton with the RMA number provided by WILDLIFE MANAGEMENT TECHNOLOGIES, LLC. Products returned will not be accepted if there is damage incurred at any time after leaving the customer’s possession due to external causes, freight damage including accident, abuse, and misuse, natural or unnatural disasters.
A 10 % re-stocking fee applies.
1 year parts & labor
This Limited Warranty applies only to Products sold by the Company or their authorized resellers. The Company warrants that the Product that you have purchased from the Company, or their authorized resellers, are free from defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period starts on the later of the date of shipment from the Company or its authorized resellers to you. Products must be registered with the Company to receive warranty service. You are entitled to warranty service according to the terms and conditions of this document if a repair to your Product is required within the Limited Warranty period. This Limited Warranty extends to the original end user purchaser and is not transferable.
WILDLIFE MANAGEMENT TECHNOLOGIES, LLC, provides a one-year limited warranty on the shell, heater, waterer and the functional operation of the unit. If we agree a part replacement is necessary, and the part to be replaced falls within the warranty period, we will require a valid credit card number prior to shipping the new part to you; however, we will not charge or invoice you for the replacement part as long as you return the original part in its original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. If the failed part is not received by the Company within ten (10) business days from the date the replacement part was dispatched to customer, or the unit is not returned in the specified packaging, the customer will be invoiced at the list price for the replacement part.
WILDLIFE MANAGEMENT TECHNOLOGIES, LLC reserves the right to inspect the part upon return. If we agree the part is defective, we will pay to ship the part to you if you use an address in the United States, (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us. If we determine the part malfunctioned due to usage not in accordance with product instructions, failure to perform required preventive maintenance, problems caused by use of parts and components not supplied by the Company, or damage incurred during shipment of the product, your credit card will be charged the current price of the repair or new unit.
During the Limited Warranty Period, the Company will repair or replace any defective component. This is your exclusive remedy for defective products. The Company reserves the right to elect, at its sole discretion, to give you a refund of your purchase price instead of a replacement. All component parts or Products removed under the Limited Warranty become the property of the Company. The Limited Warranty does not apply to expendable parts and does not extend to any Product from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of accident, misuse, improper installation, abuse or other external causes, including but not limited to fire, earthquake, flood, natural or unnatural disaster, or act of God; (b) by operation outside the usage parameters stated in the Instruction Manual that shipped with the Product; (c) by use of parts not manufactured or sold by the Company; or (d) by modification or service by anyone other than the Company, a Company authorized service provider, or your own installation of end user replaceable Company parts.
Although the Company is not under any obligation to provide warranty service for Product damaged in any of the ways mentioned herein, the Company may, in its sole discretion, agree to provide additional service for such Products if, after inspection by an authorized Company representative, the Company determines that the Product is still in acceptable operating condition.
These terms and conditions constitute the complete and exclusive warranty agreement between you and the Company regarding the Product you have purchased. These terms and conditions supersede any prior agreements or representations, including representations made in Company sales literature or advice given to you by the Company or an agent or employee of the Company that may have been made in conjunction with your purchase of the Product. No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized representative of the Company.
WILDLIFE MANAGEMENT TECHNOLOGIES, LLC
11120 E 26th Street North, Suite 1000
Wichita, KS 67226
Enhancements to this limited warranty are available may be purchased separately. Contact Wildlife Management Technologies, LLC for further details.